Terms & Conditions:
1. IntroductionWelcome to Gokul Pingle & Associates (“we,” “us,” or “our”). These Terms and Conditions govern access to and use of our website, business communications, customer support facilities, and trading-related services.Gokul Pingle & Associates is a proprietorship operating from Nashik, Maharashtra, India. Our business category is trading. The specific products, goods, services, and commercial activities offered by us may be described through our website, quotations, invoices, purchase orders, or other communications.These Terms establish the general conditions under which visitors, prospective customers, customers, suppliers, and authorised representatives may interact with our business. They apply to enquiries and transactions conducted through our website, telephone, email, WhatsApp, RCS messaging, and other business communication channels that we make available.By accessing our website, contacting us, submitting an enquiry, requesting a quotation, or purchasing goods or services from us, you agree to these Terms to the extent applicable to your interaction.These Terms should be read together with our Privacy Policy and any separate quotation, invoice, purchase order, service agreement, or transaction-specific terms communicated by Gokul Pingle & Associates.
2. DefinitionsFor the purposes of these Terms:“Business” means Gokul Pingle & Associates, a proprietorship operating from Nashik, Maharashtra, India.“User,” “you,” or “your” means any visitor, customer, prospective customer, supplier, or authorised representative using our website or services.“Website” means the official website operated by Gokul Pingle & Associates, once published and identified by us.“Services” means the trading-related commercial activities, product-related services, enquiries, customer support, and other activities actually offered by our business.“Goods” or “Products” means any goods or products offered for sale or supplied by us, where applicable.“Order” means a request or confirmed instruction to purchase goods or services from us.“Quotation” means a written or electronic communication describing proposed prices, specifications, quantities, or other commercial terms.“Personal Information” means information relating to an identified or identifiable individual, subject to applicable law.“Communication Channels” means telephone, email, WhatsApp, RCS, website forms, and other authorised communication methods.“WhatsApp Business Platform” means business messaging services and related interfaces provided by Meta and its associated service providers.“RCS” means Rich Communication Services, a messaging technology supported by participating devices, messaging applications, and telecommunications providers.“Third-Party Provider” means an independent organisation providing technology, payment, hosting, delivery, messaging, or other supporting services.
3. Acceptance of TermsBy using our website or interacting with Gokul Pingle & Associates, you acknowledge that you have read and understood these Terms and agree to comply with them, subject to applicable law.If you do not agree with these Terms, you should discontinue using the relevant website or service.Certain transactions may require additional acceptance, including confirmation of a quotation, purchase order, invoice, delivery terms, product specifications, or a separate written agreement. Those additional terms will apply to the relevant transaction.Where a separate written agreement expressly governs a particular transaction, that agreement will prevail over these general Terms to the extent of any inconsistency, subject to mandatory law.If any provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent legally permissible.
4. Description of ServicesGokul Pingle & Associates operates in the trading category. Depending on our actual business operations, we may offer goods, product-related services, commercial supplies, trading assistance, quotations, order coordination, and customer support.Our website and communication channels may be used to:Provide information about our business and available products.Receive product enquiries and customer requests.Communicate quotations, specifications, and availability.Coordinate orders and delivery arrangements.Respond to questions about purchases and transactions.Provide order confirmations and relevant updates.Communicate invoices, payment details, and transaction records.Address complaints and after-sales enquiries.Provide other lawful trading-related services that we actually offer.The availability of any product or service may change depending on stock, supplier availability, pricing, logistics, and other commercial circumstances.Nothing in these Terms should be interpreted as a representation that Gokul Pingle & Associates provides every type of trading service or deals in every category of goods.Where a product is subject to special legal requirements, restrictions, licences, or regulatory conditions, the relevant transaction will be handled only as permitted by applicable law.
5. EligibilityYou may use our website and services only if you have the legal capacity and authority required for the relevant activity.If you are an individual customer, you must be legally capable of entering into the relevant transaction. If you are acting on behalf of a business, organisation, or another person, you confirm that you have authority to make enquiries, submit orders, or accept terms on that party’s behalf.Persons below the age of 18 must not independently enter into transactions where doing so would be contrary to applicable law. A parent, guardian, or legally authorised representative may act where permitted.Additional eligibility requirements may apply to particular products or transactions, including age restrictions, licensing requirements, identity verification, or other legal conditions.Gokul Pingle & Associates may decline or suspend a transaction if eligibility requirements are not met or if proceeding would violate applicable law.
6. Account RegistrationCertain website features or business services may require registration or the submission of contact details.Where registration is required, you agree to provide accurate, complete, and current information and to correct material inaccuracies when they arise.You must use contact details and accounts that you are authorised to use. You must not impersonate another individual or organisation or submit fabricated documents.You are responsible for protecting any login credentials, passwords, or authentication information associated with an account you create.If you suspect unauthorised access to your account or misuse of your information, you should notify us promptly through our official contact details.We may request additional information where reasonably necessary to verify identity, confirm an order, prevent fraud, or comply with applicable law.Submitting registration information or an enquiry does not automatically establish a purchase contract or guarantee that any particular product will be available.
7. User ResponsibilitiesYou agree to use our website and services responsibly, lawfully, and in good faith.You must:Provide accurate information when making enquiries or placing orders.Review product descriptions, quantities, specifications, and prices before confirming a transaction.Ensure that you are authorised to place any order on behalf of another person or business.Provide correct delivery and billing information where relevant.Make payments through authorised methods and to verified recipients.Respect intellectual property and other legal rights.Use our communication channels only for legitimate purposes.Follow applicable laws and product-specific requirements.Notify us of material errors or discrepancies in transaction documents.Cooperate reasonably in resolving genuine order or delivery issues.You must not use our website or communication channels to commit fraud, distribute malicious software, impersonate another person, interfere with system security, or submit unlawful or misleading content.You must not misuse our business name, contact information, or communication facilities to deceive other customers or third parties.
8. Payment & Billing TermsPrices, fees, payment schedules, applicable taxes, and delivery charges, where relevant, will be communicated through a quotation, invoice, purchase order, or other transaction-specific communication.Unless expressly stated otherwise, a quotation is subject to the conditions, validity period, and availability stated in that quotation.A purchase order or enquiry does not necessarily constitute an accepted order. An order will be treated as confirmed in accordance with the acceptance procedure communicated by Gokul Pingle & Associates.Customers must pay amounts due according to the applicable invoice or written agreement.Payments should be made only through verified and authorised payment methods. Customers should confirm the identity of the payment recipient before transferring funds.Where applicable:Prices may be subject to legally applicable taxes.Delivery, handling, or other charges will be disclosed where relevant.Payment processing fees may apply where properly disclosed.Refunds and adjustments will be handled under the applicable transaction terms and law.A payment receipt does not independently establish product suitability or guarantee future availability.We will not knowingly require customers to pay undisclosed charges. If you receive a suspicious payment request claiming to represent our business, verify it through our official contact details before making payment.
9. Subscription Renewal & TerminationIf Gokul Pingle & Associates offers a subscription, recurring supply arrangement, or continuing commercial service, its duration, fees, renewal process, and cancellation conditions will be stated separately.No subscription or recurring payment obligation should be inferred merely from an enquiry, website visit, or ordinary purchase unless expressly agreed.Where an ongoing arrangement is agreed, renewal and cancellation will be governed by the relevant agreement and applicable law.We may suspend or terminate access to a website feature or service where:You materially breach these Terms.Your activity presents a credible security or fraud risk.Continued service would violate applicable law.Required information or verification is not provided.A relevant third-party provider discontinues its service.The service is discontinued for legitimate operational reasons.Where reasonably practicable, we will provide notice before termination. Immediate suspension may be necessary to address fraud, security threats, or legal obligations.Termination does not automatically cancel outstanding payment obligations or remove rights that accrued before termination.
10. Use of WhatsApp Official API & RCSGokul Pingle & Associates may use WhatsApp Business messaging and RCS, where available and appropriate, to communicate with customers and prospective customers.These channels may be used for business enquiries, product information, quotation requests, order acknowledgements, delivery updates, customer support, and other lawful communications relevant to our trading activities.Our use of these channels is subject to the applicable terms, technical requirements, and business messaging policies of Meta, Google, participating telecom operators, and other relevant service providers.Where required, we will obtain appropriate consent before sending business-initiated messages.We will not knowingly use these channels to distribute unlawful content, impersonate another business, send deceptive messages, or conduct prohibited bulk messaging.WhatsApp and RCS are third-party communication technologies. We do not own or control their networks and cannot guarantee uninterrupted availability, universal device compatibility, or delivery of every message.The use of WhatsApp or RCS does not mean that Meta, Google, or any telecom operator endorses, sponsors, or independently verifies Gokul Pingle & Associates.
11. Message Delivery & Compliance PolicyGokul Pingle & Associates aims to maintain responsible, relevant, and permission-based business communications.Messages may relate to:Enquiries initiated by you.Product or service information you request.Quotations and order confirmations.Delivery or transaction updates.Customer service and complaint handling.Promotional communications where legally permitted and appropriately consented to.We seek to ensure that our messages accurately identify our business and do not contain misleading claims.We will not knowingly use unlawfully obtained contact lists for unsolicited marketing or send deceptive messages designed to obtain passwords, one-time passwords, or confidential financial credentials.Message delivery may be affected by network availability, device settings, carrier restrictions, platform rules, spam filters, or incorrect contact information.You may ask us to stop promotional communications through available opt-out instructions or by contacting us directly.Essential transaction-related communications may continue where legally permitted and necessary to fulfil an existing order, respond to a request, or meet a legal obligation.
12. Intellectual Property RightsOriginal content created or lawfully used by Gokul Pingle & Associates, including website text, business descriptions, graphics, logos, and other materials, is owned by or licensed to the relevant rights holder.You may access our website and use its content for legitimate informational purposes.You must not reproduce, republish, distribute, modify, or commercially exploit protected materials without prior permission, except where permitted by law.Product names, third-party logos, brand marks, and other intellectual property displayed on our website remain the property of their respective owners.The use of third-party names or trademarks is intended only to identify relevant products, services, or platforms and does not imply endorsement or affiliation unless expressly established.
13. ConfidentialityCustomers and business partners may provide confidential commercial information, order details, pricing information, or personal information when dealing with Gokul Pingle & Associates.We will handle confidential information in accordance with our Privacy Policy, applicable law, and any separate confidentiality obligations that we have expressly accepted.You should exercise appropriate care when sharing confidential documents through email, messaging applications, or other electronic channels.Confidentiality obligations do not prevent disclosure required by law, a valid court order, or a lawful request from a competent authority.Where appropriate and legally permissible, we will take reasonable steps to limit disclosure to information relevant to the applicable purpose.
14. Disclaimer of WarrantiesGokul Pingle & Associates takes reasonable care in providing business information, but our website and general informational facilities are provided on an “as available” basis, subject to applicable law.Product descriptions, availability, specifications, and pricing may change. Where a particular transaction is governed by a quotation, invoice, or separate agreement, the applicable transaction documents should be relied upon.We do not guarantee that:Every product will always be available.Website information will be uninterrupted or error-free.Third-party communication or payment systems will always operate.A product will be suitable for every possible purpose.Delivery dates will never be affected by circumstances beyond our reasonable control.Any express warranty applicable to a particular product or transaction will be governed by the relevant written terms and mandatory law.Nothing in these Terms excludes a statutory consumer right or legal responsibility that cannot lawfully be excluded.
15. Limitation of LiabilityTo the extent permitted by applicable Indian law, Gokul Pingle & Associates will not be liable for indirect or consequential losses arising from circumstances beyond our reasonable control, including third-party network interruptions, external platform outages, or unauthorised acts by persons outside our control.Where a loss arises directly from a proven breach of an applicable agreement by our business, liability will be assessed in accordance with that agreement and applicable law.Nothing in this section excludes liability for fraud, wilful misconduct, or any other liability that cannot legally be excluded or limited.We are not responsible for decisions made solely on the basis of general website information without considering the applicable quotation, product specifications, transaction terms, and relevant circumstances.Nothing in this section removes mandatory consumer protections or other statutory rights available under Indian law.
16. IndemnificationTo the extent permitted by law, you agree to be responsible for losses, claims, and reasonable costs arising directly from your unlawful use of our services, fraud, material breach of these Terms, or infringement of another person’s legal rights.This provision does not require you to indemnify Gokul Pingle & Associates for losses caused by our own unlawful conduct or for liabilities that cannot lawfully be transferred to you.Any indemnification claim must be supported by relevant facts and assessed in accordance with applicable law.
17. Governing Law (India)These Terms are governed by the laws of India.The parties will attempt to resolve disputes through good-faith communication wherever reasonably practicable.If a dispute cannot be resolved informally, it may be referred to a competent court or other legally authorised dispute-resolution forum having jurisdiction under applicable Indian law.Nothing in these Terms prevents a consumer from exercising a right to approach an appropriate consumer commission, regulator, or other competent authority where such a right exists.Mandatory consumer protection, data protection, commercial, and other statutory provisions will remain unaffected.
18. Changes to TermsGokul Pingle & Associates may update these Terms to reflect changes in our business, services, technology, legal obligations, or third-party platform requirements.The revised version will be published on our website with an updated revision date.Where a change materially affects an existing transaction or ongoing agreement, we will provide notice where required by law or the applicable agreement.Where legally permissible, continued use of the relevant service after revised Terms take effect may constitute acceptance. Where fresh consent is required, we will seek it separately.We encourage users to review these Terms periodically.
19. Contact InformationFor questions about these Terms, our trading activities, orders, billing, or communication preferences, contact Gokul Pingle & Associates using the details below.Gokul Pingle & Associates3rd Floor, Neelkamal Comment Zone, College Road, opposite Fab India Showroom / Westside, Nashik, Maharashtra – 422005, Indiagokulpingle@yahoo.in+91 7066132777+91 9730777257 (Udyam mobile)Udyam No.UDYAM-MH-23-0087027The website URL has not been provided. Once the website is published, identify it clearly in the footer and ensure that the Terms and Privacy Policy are accessible from the relevant pages.